Frequently Asked Questions

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FAQs

Find answers to commonly asked questions about trade show displays, rental services, and processes.

How do you ensure that my budget is well-spent so I get the best display possible?

After doing trade shows for 4 decades, we know the hidden costs that nip away at your budget. To help you get the best value, we bundle all of our services and leverage our experience so your marketing dollars go further.

What's included in your estimates?

Our project estimates typically include what we call ‘The Big 5’ - flooring, hardware, graphic messaging, delivery to and from showsite, and the professional labor to set-up and take-down all exhibit components.

We’re fully transparent about our pricing, so our bids cover the entire project (even beyond The Big 5), from design to materials to logistics and labor. You’ll know exactly what we’ll charge before we begin (unless the scope of work changes).

How long is your turnaround time on a display?

Most exhibitors come to us 4 - 6 weeks before their event. As soon as you commit to a trade show space, give us a call! We have a sizable rental inventory on-site and a talented creative team standing by to get started on your project.

How will I know how my display is progressing?

You’ll have one dedicated project manager from start to finish who will be your point of contact for any questions. We’re also proactive about sending you photo updates throughout the build and several times during installation so you know exactly what’s going on with the display.

What if there’s an issue with my display on show day?

If there’s an issue, we’ll own the problem and make it right. However, issues are rare because we include a dress rehearsal in our process to ensure that your booth is set up, tested, and perfected the day before the show.

Still Have Questions?

Get in touch with our team and we’ll get back to you as soon as possible.